Terms and Conditions

Hotel reservation requirements may vary depending on the hotel, but here are some common conditions:

1. Minimum age: To make a hotel reservation, you must be at least 18 years old. Some properties may require a higher minimum age.

2. Payment: To secure your reservation, you will need to provide valid payment information, such as a credit card. Payment may be required in full at the time of booking or upon arrival at the hotel.

3. Cancellation: Cancellation policies vary by hotel and booking site. It is important to read the cancellation policy carefully before booking. Some properties may offer free cancellations until a certain date, while others may charge a cancellation fee.

4. Refund Policy: If you need to cancel your reservation, some properties may refund part or all of the payment, while others do not. It is important to check the refund policy before booking.

5. Liability: Hotels generally accept no liability for loss, theft or damage to your property during your stay. It is recommended to take out travel insurance to cover these eventualities.

6. Compliance with hotel rules: Guests must respect hotel rules and comply with applicable rules of conduct. The properties reserve the right to cancel a reservation and refuse service if a guest does not follow these rules.

7. Changes: Some properties allow guests to change their reservation, subject to availability and for an additional fee. It is important to check the change conditions before booking.

It is important to read the reservation conditions carefully before reserving a hotel to avoid unpleasant surprises. If you have any questions or concerns, please do not hesitate to contact the hotel or BokOtel for clarification.

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