You can make a reservation by visiting Bokotel.com, searching for your desired location and dates, selecting a room, and following the on-screen instructions to complete your booking.
Yes, you can book multiple rooms in a single reservation. Simply add the number of rooms you need during the booking process.
You can book a room up to 12 months in advance, depending on availability.
Yes, it is possible to book without creating an account. However, having an account allows you to manage your bookings more easily.
To complete a booking, you will need to provide your personal information, payment details, and any special requests.
You will receive a confirmation email with your booking details once your reservation is successfully completed.
Yes, you can modify your booking through your account or by contacting customer service, subject to availability and terms.
You can check your reservation status by logging into your Bokotel.com account or by entering your booking reference on the website.
Yes, you can book a room for someone else by entering their details as the guest during the booking process.
You can add special requests during the booking process or contact customer service after your booking is confirmed.
We accept major credit cards, debit cards, and some online payment platforms.
Some hotels allow payment upon arrival. Please check the payment policy for the specific hotel during the booking process.
Yes, we use secure encryption to protect your payment information.
Currently, we only support one payment method per booking.
A payment receipt will be sent to your email upon successful payment.
Yes, we offer discounts and promotional codes from time to time. Sign up for our newsletter to stay updated.
You can apply a promo code at the checkout page before completing your payment.
Taxes and service fees may apply depending on the hotel's policy and location. These will be displayed before payment.
We currently do not offer installment payments for bookings.
Yes, no-shows may incur a fee or the full cost of the booking, depending on the hotel's policy.
You can cancel your reservation through your account or by contacting our customer service.
The cancellation policy varies depending on the hotel and booking type. Please review the terms during the booking process.
Cancellation fees may apply based on the hotel's policy. Check your booking confirmation for specific details.
Yes, you can modify your reservation dates, subject to availability and the hotel's terms and conditions.
You can request changes to your stay, but these are subject to availability and may incur additional charges.
Yes, in most cases, you can transfer your booking to another person by contacting customer service.
Refund eligibility depends on the cancellation policy for your booking. Check your confirmation details for more information.
Refunds are usually processed within 7-14 business days, depending on the payment method.
In emergency cases, please contact customer service as soon as possible to discuss your options.
Rescheduling may be possible without fees, depending on the hotel's policy and availability.
You can find detailed information about the rooms on the hotel's page, including amenities and room descriptions.
Yes, most rooms offer complimentary Wi-Fi. Check the hotel's amenities list to confirm.
Room types vary by hotel, including standard, deluxe, suite, and family rooms.
Room requests can be made, but they are subject to availability and not guaranteed.
Most rooms offer air conditioning and heating. Please check the room description for specific details.
Yes, some hotels offer accessible rooms. Use the filters on the website to find these options.
Yes, pet-friendly rooms are available at some hotels. Please use the filters to search for them.
Some hotels offer rooms with kitchenettes or full kitchens. Check the room description for details.
Yes, each room has a maximum occupancy limit, which is stated in the room description.
Some hotels offer smoking rooms. Use the filters to search for these options.
Yes, we offer a rewards program where you can earn points for each booking.
You can join the rewards program by signing up on Bokotel.com.
Members earn points for bookings, enjoy exclusive discounts, and receive special offers.
Yes, points are awarded for every qualifying booking.
You can redeem points at checkout by selecting the option to apply them.
Yes, points may expire after a certain period. Check the terms for more details.
Yes, reward points can typically be used alongside other promotions.
No, reward points are non-transferable.
Log into your account to view your rewards balance.
Points may be refunded or forfeited depending on the cancellation policy.
Yes, we frequently offer special packages. Check the 'Deals' section on the website.
Advance booking discounts may be available for certain hotels.
Yes, we offer seasonal promotions throughout the year.
This depends on the terms of the offers. Please read the promotion details.
Yes, we provide special rates for group bookings and corporate clients.
Visit the 'Deals' section on our website or subscribe to our newsletter.
Yes, you can subscribe to our newsletter to receive deal alerts.
Special discounts for military and students may be available during certain promotions.
Yes, we offer last-minute deals on select hotels.
We offer price matching under certain conditions. Contact customer service for details.
Click 'Sign Up' on the homepage and follow the instructions to create an account.
Use the 'Forgot Password' link on the login page to reset your password.
Yes, you can update your personal information in the 'My Account' section.
Contact customer service for assistance with account recovery.
Log in to your account and navigate to 'My Bookings' to view your history.
You can manage newsletter subscriptions in the 'Account Settings' section.
Yes, contact customer service to request account deletion.
You can link your social media account during the sign-up or login process.
No, each email address can only be associated with one account.
Yes, we use industry-standard security measures to protect your data.
Check-in is usually at 3 PM and check-out is at 12 PM, but this may vary by hotel.
Yes, early check-in or late check-out requests can be made but are subject to availability.
You will need a valid ID and your booking confirmation.
Some hotels offer contactless check-in. Check the hotel amenities for availability.
Yes, if they have your booking confirmation and a valid ID.
Additional charges may apply for early check-in or late check-out.
Yes, luggage storage is often available at no extra charge.
You can request a wake-up call at the front desk or through the hotel's phone system.
Yes, many hotels offer express check-out options.
Late check-in is usually possible, but it's recommended to inform the hotel in advance.
Amenities vary by hotel but may include Wi-Fi, parking, a gym, and a pool.
Breakfast inclusion depends on the booking type. Check the room details for information.
Room service availability varies by hotel. Check the hotel description for details.
Some hotels may charge for gym or pool access. Check the hotel's amenities for details.
Yes, many hotels offer parking. Check the hotel amenities for parking details.
Some hotels offer airport shuttle services. Check the hotel's description for details.
Yes, you can request extra beds or cribs, subject to availability and possible fees.
Many hotels offer laundry services. Check the amenities list to confirm.
Yes, most hotels provide complimentary toiletries in the rooms.
Some hotels offer car rental services. Check with the hotel for details.
You can reach customer support via email, phone, or live chat on the website.
Yes, live chat is available during customer service hours.
Customer service is available 24/7 for assistance.
Yes, you can contact the hotel directly for special arrangements.
You can submit feedback through our contact form or by calling customer service.
We offer multilingual support. Please check availability during service hours.
Contact customer service or the hotel front desk immediately for assistance.
Please use the contact form to report website issues.
Yes, you can request a call-back through the contact form.
Yes, our Help Center is available on Bokotel.com with answers to common questions.
